Frequently Asked Questions
Have questions or comments about H&R Block Bank products or services? Start here.
Find FAQs for a specific product:
Select an H&R Block Bank Product
- Emerald Prepaid MasterCard® /bank/products-services/emerald-prepaid-mastercard.html
- Emerald Savings® /bank/products-services/emerald-savings.html
- Emerald Advance Line of Credit® /bank/products-services/emerald-advance.html
- Checking Accounts /bank/products-services/checking-account.html
- Savings Accounts /bank/products-services/savings-account.html
- Easy Savings /bank/products-services/easy-savings.html
- Block CDs /bank/products-services/cd.html
- CD IRA /bank/products-services/cd-ira.html
Or select a topic to view FAQs:
Select a topic
- ATM /bank/customer-support/faqs-atm.html
- Identity Theft /bank/customer-support/faqs-identity-theft.html
- Lost or Stolen Cards /bank/customer-support/faqs-lost-stolen-card.html
- Opening an Account /bank/customer-support/faqs-open-account.html
- Overdraft Protection /bank/customer-support/faqs-overdraft-protection.html
- Password and PIN /bank/customer-support/faqs-password-pin.html
- Privacy & Security /bank/customer-support/faqs-privacy.html