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Correcting a Rejected Return

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There are many reasons why a tax return may be rejected. One of the most common reasons is an incorrect prior-year adjusted gross income (AGI) that's required for an electronic signature. Other common errors include misspelled names and incorrect social security numbers or birth dates. Most of these errors can be fixed so you can resubmit your return for e-filing.

If you are using H&R Block At Home online:
  1. On the Check Status page, click Next.

  2. Click the Fix Errors button and make the necessary changes.

  3. Click the Continue to File button once the errors have been corrected.

  4. Follow the screens to resubmit the return.

  5. There are some situations in which an e-filed return won't be accepted and you must file your return on standard paper forms. The program will instruct you how to print and mail your tax return.

If you are using H&R Block At Home software:

To check the status of your e-filed return, follow these instructions:
  1. Open the H&R Block At Home return you e-filed. You cannot check the status from a duplicate copy.

  2. Go to the File menu, click Check Status.

  3. If your return is rejected, click View Report on the bottom of the screen. The E-file Rejection Report will display showing you all the rejection errors encountered by the e-filing system.

  4. Review the Rejection Report on how to correct the problems. You may switch back and forth between the Rejection Report and Interview screens to fix the problems.

  5. When you have corrected the problems, click the Re-file Return button at the bottom of the Rejection Report screen.

  6. There are some situations in which an e-filed return won't be accepted and you must file your return on standard paper forms. The program will instruct you how to print and mail your tax return.

If you are using H&R Block Best of Both:

If you opted to have a tax professional review and e-file your return:
Your tax professional should be able to correct your return and re-submit your electronic filing. Depending on the reason of the rejection they may need information from you. Contact your tax professional via the Message Center if you have any questions.

If you opted to self file your return:
  1. On the Check Status page, click Next.

  2. Click the Fix Errors button and make the necessary changes.

  3. Click the Continue to File button once the errors have been corrected.

  4. Follow the screens to resubmit the return.

  5. There are some situations in which an e-filed return won't be accepted and you must file your return on standard paper forms. The program will instruct you how to print and mail your tax return.

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