Customer Support

Contact Options for 2014 (tax filing year 2013)

Chat With Us

Chat hours of operation:

     
December 3, 2013 to January 1, 2014 7am – 7pm Monday – Friday
January 2 to April 15 24 hours a day Sunday – Saturday
April 16 to April 19 7am – 10pm Wednesday – Saturday
April 20 to April 26 7am – 7pm Sunday – Saturday
April 27 to January 1, 2015 7am – 7pm Monday – Friday

All times Central
Closed holidays as noted below

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Call us

1-800-HRBLOCK (1-800-472-5625)

Phone Hours of Operation:

     
December 3, 2013 to January 1, 2014 7am – 7pm Monday – Friday
January 2 to April 15 7am – Midnight Monday – Friday
January 2 to April 15 7am – 8pm Saturday & Sunday
April 16 to April 19 7am – 10pm Wednesday – Saturday
April 20 to April 26 7am – 7pm Sunday – Saturday
April 27 to January 1, 2015 7am – 7pm Monday – Friday

All times Central
Closed holidays as noted below

H&R Block Holidays

Customer Support Closure Dates

   
January 1 New Year’s Day
April 20 Easter
May 26 Memorial Day
July 4 Independence Day
November 27 Thanksgiving Day
November 28 Friday after Thanksgiving
September 1 Labor Day
December 24 Christmas Eve
December 25 Christmas
December 31 New Year’s Eve

 

100% Satisfaction 60-day Money-back Guarantee

If you are dissatisfied with the software for any reason, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid. Send to:

H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

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