Customer Support

Contact Options for 2015 (tax filing year 2014)

Chat With Us

Chat hours of operation:

   
Until January 4, 2015 7am – 7pm Monday – Friday
January 5 to April 15, 2015 24 hours a day Sunday – Saturday
April 16-17, 2015 7am – 10pm Thursday - Friday
April 18-19, 2015 7am – 7pm Sunday – Saturday
April 20, 2015 to January 3, 2016 7am – 7pm Monday – Friday

All times Central
Closed holidays as noted below

Chat Now

Call us

Online Product Support: 1-877-897-8639
Software Product Support: 1-888-482-9288

Phone Hours of Operation:

   
Until January 4, 2015 7am – 7pm Monday – Friday
January 5 to April 15, 2015 7am – Midnight Monday – Friday
January 5 to April 15, 2015 7am – 8pm Saturday & Sunday
April 16-17, 2015 7am – 10pm Thursday - Friday
April 18-19, 2015 7am – 7pm Saturday - Sunday
April 20, 2015 to January 3, 2016 7am – 7pm Monday – Friday

All times Central
Closed holidays as noted below

H&R Block Holidays

Customer Support Closure Dates

  
January 1 New Year’s Day
April 20 Easter
May 26 Memorial Day
July 4 Independence Day
November 27 Thanksgiving Day
November 28 Friday after Thanksgiving
September 1 Labor Day
December 24 Christmas Eve
December 25 Christmas
December 31 New Year’s Eve

 

100% Satisfaction 60-day Money-back Guarantee

If you are dissatisfied with the software for any reason, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid. Send to:

H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

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