A Message from CEO Bill Cobb
Doing the right thing: Our values, our culture and what it means for you the customer
Dear H&R Block Customers,
To be a great company, it is important to know where we have been and where we are heading, but also how we will get there. We have a great starting point in the guidance from our co-founder Henry Bloch who reminds us that you, the client, always come first. This shapes everything from our products and services to being an H&R Block associate.
And this has helped us define a clear purpose, vision and set of values to guide us:
The reason we get up in the morning: we look at your life through tax and find ways to help. It reflects the humble ways of Henry Bloch and is something only H&R Block can say.
Our vision reflects the opportunity we see to execute our purpose successfully for our clients: to be the leading global consumer tax company bringing tax and related solutions to clients year-round. We are about consumer tax in the global market with access anywhere, anyway, anytime.
Our values are the bedrock for how we act, wherever we operate in the world. They are embedded in this simple statement: We Do the Right Thing. This means we believe in our people; we take care of our clients; and we deliver for our shareholders.
This is our promise to you: we will be a great company for employees, clients and shareholders - we will do the right thing.