Flexibility and Convenience

We combine the knowledge base of the world's leading income tax services firm with client-focused service delivery that satisfies millions of demanding tax clients each year. STS services include:

• Individual Tax Preparation Services - We specialize in many individual tax situations, such as multi-state returns, expatriate returns, and reimbursable business expenses and "tax home" issues for traveling employees.
• Virtual Tax Services - Our full-service virtual option allows you to work with a tax professional from home, office or wherever you are. You'll also have the opportunity to collaborate with your tax professional using a secure message board, phone or e-mail as available.

Quality and Customer Service

As an STS client, you will be matched to a tax professional with expertise in your tax situations. Plus, our commitment to customer service makes your experience even better. Here's what you'll get:

• H&R Block's Standard Guarantee is included in every tax return. If penalties and interest charges are owed due to H&R Block's error, we'll pay those penalties and interest on federal, state and local returns.
• H&R Block's Satisfaction Guarantee states that if you are not completely satisfied with the tax preparation experience, you don't have to accept and pay for the completed return. However, you'll still need to file your return elsewhere by April 15 and H&R Block is under no obligation to give you the return for your use or filing. If you decide to let H&R Block file your tax return, you can be confident knowing that we stand behind our work. If H&R Block makes an error in the preparation of your tax return, H&R Block will pay penalties and interest caused by such error.
• H&R Block's Maximum Refund Guarantee^® promises the maximum refund (or smallest tax liability) you're entitled to or the return preparation is free.