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The H&R Block Promise

With H&R Block, You Got People

H&R Block stands behind its work with comprehensive warranty services.
We're committed to ensuring your taxes are done right.

 

The H&R Block Promise means your satisfaction is guaranteed, you'll get the maximum refund you're entitled to, we'll pay penalties and interest if we make a mistake and we'll be there to assist you if you are audited.



H&R Block Guarantee    The H&R Block Guarantee is included with every tax return we prepare. If H&R Block makes an error on your return, we'll pay resulting penalties and interest. If you are audited, we'll explain your audit notice and the documentation you should provide to the auditor.


Maximum Refund Guarantee    Get the maximum refund you're entitled to, or your tax preparation is free.1


Satisfaction Guarantee    We're so certain that you'll have a positive experience that you don't pay until you're satisfied.


Peace of Mind® Extended Service Plan    For just $30, you can purchase the Peace of Mind® Extended Service Plan and gain extra confidence2. If you owe additional taxes due to our error in the preparation of your return, we'll pay up to $5,000. If you are audited, a qualified H&R Block enrolled agent will accompany or represent you (with Power of Attorney). The Peace of Mind® Extended Service Plan is included with the cost of tax preparation in our Premium offices.
Learn more about Peace of Mind®


Second Look® Review    Get a second opinion on your taxes. With a Second Look® review from H&R Block, we'll review your taxes – no matter who did them – for just $29 per return. In the 2008 calendar year we found errors on 2 out of 3 returns that were brought to us for a paid Second Look review. 3
Learn more about Second Look® Review


Tax Audit Support4    If you are being audited, H&R Block is on your side. From the time you receive an IRS notice to when the audit is resolved, you can depend on Audit Assistance or Audit Representation to help you through it.
Learn more about Tax Audit Support
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1 If you discover an H&R Block error on your return that entitles you to a smaller tax liability, we'll refund the tax prep fee for that return. Refund claims must be made during 2010.

2 H&R Block provides tax advice only. Consult your own attorney for legal advice. Power of Attorney required. Void where prohibited. Conditions apply. See Peace of Mind® Terms for details.

3 Fees apply if you have us prepare a corrected or amended return. At participating offices.

4 Audit Support constitute tax advice only. Consult your own attorney for legal advice. Additional fees and conditions apply. At participating offices. Power of Attorney required for Audit Representation.

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