The H&R Block Promise

With H&R Block, You Got People

H&R Block stands behind its work with comprehensive warranty services.
When you've got Block, you've got people.

 

The H&R Block Promise means your satisfaction is guaranteed, you'll get the maximum refund you're entitled to, we'll pay penalties and interest if we make a mistake and we'll be there to assist you if you are audited. Learn More



H&R Block Guarantee    The H&R Block Guarantee is included with every tax return. If you owe penalties or interest charges due to an H&R Block error, H&R Block will pay those penalties and interest on federal, state and local returns. If the IRS audits you, an H&R Block representative will assist you in answering questions regarding the preparation of your return (H&R Block provides tax advice only and not legal services).


Maximum Refund Guarantee    Get the maximum refund you're entitled to, or your tax preparation is free.1


Satisfaction Guarantee    We're so certain that you'll have a positive experience that you don't pay until you're satisfied.


Peace of Mind® Extended Service Plan    For just $30, you can purchase the Peace of Mind® Extended Service Plan and gain extra confidence2. If you owe additional taxes due to our error in the preparation of your return, we'll pay up to $5,000. If you are audited, a qualified H&R Block enrolled agent will accompany or represent you (with Power of Attorney). The Peace of Mind® Extended Service Plan is included with the cost of tax preparation in our Premium offices.


Second Look® Review    Get a second opinion on your taxes. With a Second Look review from H&R Block, we'll review your taxes — no matter who did them — for just $29 per return. In the past, H&R Block uncovered errors on more than 87% of the returns people brought in for review. Those who expected a refund and re-filed with us got back $1,300 more, on average.3


Tax Audit Support4    If you are being audited, H&R Block is on your side. From the time you receive an IRS notice to when the audit is resolved, you can depend on Audit Assistance or Audit Representation to help you through it.

1 If, due to H&R Block's error on your return, you are entitled to a larger refund (or smaller tax liability) than what we calculated, we will refund your tax preparation fee for that return. Refund claims must be made during the calendar year 2009. At participating locations.

2 H&R Block provides tax advice only. Consult your own attorney for legal advice. Power of Attorney required. Void where prohibited. Conditions apply. See Peace of Mind® Terms for details.

3 Error and average savings claims are for calendar year 2007. $1,300 is the average tax savings (either larger refund or lower balance owed) achieved by Second Look® review clients who expected a refund and re-filed a return with us. Individual results will vary. Fees apply if you have us prepare a corrected or amended return. At participating offices.

4 Audit Support constitute tax advice only. Consult your own attorney for legal advice. Additional fees and conditions apply. At participating offices. Power of Attorney required for Audit Representation.