H&R Block At Home™ Online Products
Guarantees for online product users
View DetailsAccurate Calculations Guarantee: We guarantee accurate calculations or we'll reimburse resulting IRS penalties and interest charges (limits apply).
Maximum Refund Guarantee: If you find another tax software preparation method that results in a larger tax refund (or smaller tax liability) than that calculated by the H&R Block At Home™ tax software program, we will refund the fees you paid us to use our tax software program to prepare that return. To qualify, the larger refund or smaller tax liability must not be due to differences in data supplied by you or positions taken on your tax return that are contrary to law.
H&R Block At Home™ Software Products
Guarantees for software product users
View Details100% Satisfaction Money-back Guarantee: If you are dissatisfied with the software for any reason within 60 days, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software.
Accurate Calculations Guarantee: We guarantee accurate calculations or we'll reimburse resulting IRS penalties and interest charges (limits apply).
Maximum Refund Guarantee: If you find another online tax preparation method that results in a larger tax refund (or smaller tax liability) than that calculated by the H&R Block At Home™ software tax program, we will refund the fees you paid us to use our software tax program to prepare that return. To qualify, the larger refund or smaller tax liability must not be due to differences in data supplied by you or positions taken on your return that are contrary to law.
H&R Block Offices Products and Services
Guarantees for filing in an office
View DetailsThe H&R Block Guarantee: The H&R Block Guarantee is included with every tax return we prepare. If H&R Block makes an error on your return, we'll pay resulting penalties and interest. If you are audited, we'll explain your IRS tax audit notice and the documentation you should provide to the auditor.
Maximum Refund Guarantee: Get the maximum refund you're entitled to, or your tax preparation is free.1
Satisfaction Guarantee: We're so certain that you'll have a positive experience that you don't pay until you're satisfied.
Peace of Mind® Extended Service Plan (includes Best of Both): For just $35, you can purchase the Peace of Mind® Extended Service Plan and gain extra confidence. If you owe additional taxes due to our error in the preparation of your return, we'll pay up to $5,500. If you are audited, a qualified H&R Block enrolled agent will accompany or represent you (with Power of Attorney2). The Peace of Mind® Extended Service Plan is included with the cost of tax preparation in our Premium offices.
Second Look® Review: If you didn't use H&R Block last year, you may not have received the maximum tax refund you're entitled to. A Second Look®Review can uncover other preparers' errors, and potentially bigger refunds.
Tax Audit Support4: If you are being audited, H&R Block is on your side. From the time you receive an IRS notice to when the audit is resolved, you can depend on Audit Assistance or Audit Representation to help you through it.
1If you discover an H&R Block error on your return that entitles you to a larger tax refund (or smaller tax liability), we'll refund the tax prep fee for that return. Refund claims must be made during 2012.
2H&R Block provides tax advice only. Consult your own attorney for legal advice. Power of Attorney required. Void where prohibited. Conditions apply. See Peace of Mind® Terms for details.
3Fees apply for corrected or amended returns. Results will vary. At participating offices.
4Audit Support constitute tax advice only. Consult your own attorney for legal advice. Additional fees and conditions apply. At participating offices. Power of Attorney required for Audit Representation.