Why did I get an e-file error stating that I have a possible incorrect dependent SSN for my dependent?

There could be many reasons you got that efile error regarding your dependent's social security number. However, we’ll help you fix it.

First, to begin to rectify the efile rejection, verify these for your dependent:

  • Name
  • Social Security number (SSN) or individual taxpayer identification number (ITIN)
  • Date of birth

Check these against the Social Security card issued by the Social Security Administration. Also, look for spelling and transposition errors.

Your dependent might have a hyphenated last name or multiple last names. If so, enter the first four letters of the initial last name and then the following last name.

If this doesn’t fix the issue, you should file a paper return and contact these organizations to correct your records:

  • IRS Accounts Management at 800-829-0922
  • Your local Social Security office

Ready to file?

You've got your forms. And we've got your back. There's only one thing left to do. Let's do this.


So how much will you get (or owe) this year? That’s the million-dollar question. We happen to have three very useful calculators to help you estimate your refund or balance due.

Need Live Support? 1-800-HRBLOCK (1-800-472-5625) or Find An Office