File online. Basic Online Assist

Basic Online Assist — here to provide expert help.

With H&R Block Basic Online Assist tax filing service, you can get unlimited, on-demand support from tax experts. Students will love the fast, easy features, while parents can get info about the Earned Income Credit and Child Tax Credit, including the IRS letters needed to file.

H&R Block Basic Online Assist

Unlimited help from start to finish.

Choose Online Assist for expert help if you have questions or get stuck along the way. Our tax experts won’t stop helping until you have all your questions answered.

With Online Assist you’ll get:

  • Screen sharing with your tax pro

  • On-demand chat and video

  • Support on any device

  • Unlimited help from a tax expert, enrolled agent, or CPA

Features you’ll love.

Technical help

Extra care

Extra care for your taxes you won’t get anywhere else. With H&R Block, we’ll put you on the path to financial wellness.

Easy switching

Easy switching

File with one of the other guys last year? You can switch over to H&R Block quickly. All you need is last year’s tax return.

Extra care

Child Tax Credit

Taxes aren’t child’s play. But if you have qualifying children, we can help you claim the Child Tax Credit when you file.



Rest easy knowing we make sure you get the credits you’re eligible for, including the Earned Income Tax Credit (EITC).

Upfront pricing

Upfront pricing

Our Price Preview feature shows your price as you go, so you’ll always know the costs.

Real-time refund results

Real-time refund results

File with H&R Block and you’ll see your refund update in real-time. You’ll always know what to expect with us.

Our online guarantees.

Max Refund Guarantee

You’ll get your maximum refund with H&R Block. Find a bigger refund somewhere else? Your tax prep is free.

Audit Support Guarantee

Got an IRS or other tax notice? We’ll help you understand how to respond to it — for free! We’ve got your back.

Accuracy Guarantee

If the software makes an error, we’ll reimburse you for any resulting penalties and interest up to a maximum of $10,000.

No Surprise Guarantee

Surprises aren’t always good. With H&R Block, you’ll get features like audit protection, upfront pricing, and more.

Other ways to file.

File with a tax pro

Meet in an office or via chat, phone, or video. Gather your docs and let your tax pro do the rest. Just review and approve your return.

More from H&R Block.