Get the support you need here.
Do you have questions about your tax software? Look for the “Chat for support” button after launching the Help Center in your personal software program to chat with us or call the customer support center at 1-800-472-5625.
Chat hours of operation
Oct. 16 – Jan. 15, 2022
7am – 7pm
Monday – Friday
Jan. 16 – April 18, 2022
7am – 12am
Monday – Sunday
April 19 – Jan. 6, 2023
7am – 7pm
Monday – Friday
Phone hours of operation
Oct. 16 – Jan. 15, 2022
7am – 7pm
Monday – Friday
Jan. 16 – April 18, 2022
7am – 10pm
Monday – Sunday
April 19 – Jan. 6, 2023
7am – 7pm
Monday – Friday
Holiday closure dates
Jan. 3, 2022
New Year’s Day (Observed)
May 30, 2022
Memorial Day
July 4, 2022
Independence Day
July 5, 2022
Independence Day (Observed)
Sept. 5, 2022
Labor Day
Nov. 24, 2022
Thanksgiving Day
Nov. 25, 2022
Friday after Thanksgiving
Dec. 23, 2022
Christmas Eve (Observed)
Dec. 26, 2022
Christmas (Observed)
Dec. 31, 2022
New Year’s Eve
100% Satisfaction Guarantee
If you are dissatisfied with the H&R Block tax preparation software for any reason before you file your return, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid, to this address:
H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171
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