Get the support you need here.

Do you have questions about your tax software?  Look for the “Chat for support" button after launching the Help Center in your personal software program to chat with us or call the customer support center at 888-482-9288.

Chat hours of operation

Oct. 16 – Jan. 15, 2022

7am – 7pm
Monday – Friday

Jan. 16 – April 18, 2022

7am – 12am
Monday – Sunday

April 19 – Jan. 6, 2023

7am – 7pm
Monday – Friday      

Phone hours of operation

Oct. 16 – Jan. 15, 2022

7am – 7pm
Monday – Friday

Jan. 16 – April 18, 2022

7am – 10pm
Monday – Sunday

April 19 – Jan. 6, 2023

7am – 7pm
Monday – Friday      

Holiday closure dates

Jan. 3, 2022

New Year’s Day (Observed)

May 30, 2022

Memorial Day

July 4, 2022

Independence Day

July 5, 2022

Independence Day (Observed)

Sept. 5, 2022

Labor Day

Nov. 24, 2022

Thanksgiving Day

Nov. 25, 2022

Friday after Thanksgiving

Dec. 23, 2022

Christmas Eve (Observed)

Dec. 26, 2022

Christmas (Observed)

Dec. 31, 2022

New Year’s Eve

100% Satisfaction Guarantee

If you are dissatisfied with the H&R Block tax preparation software for any reason before you file your return, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid, to this address: 

 

H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

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