How Do I Install the H&R Block CD From the Mail?

Install the H&R Block software from the mail with these step-by-step instructions.

Here’s how to buy and install an H&R Block CD you got in the mail:

  1. Close all open programs.
  2. Insert the CD into your CD-ROM or DVD drive. (If you don’t have a CD or DVD drive on your computer, you’ll need to purchase the software from a retail location like Walmart or Best Buy, or buy it online from H&R Block.)
  3. If the program doesn’t start automatically, follow these steps:
    • For Windows 8/8.1/10, Press the Windows and Q keys, then type This PC.
      For Windows Vista/7, click the Start button, then click Computer (or My Computer).
    • Right-click on the drive that contains the CD.
    • Click Open on the shortcut menu. (Explore on Windows XP)
    • Double-click Start Here.exe. (If the program doesn’t run at this point, right-click on the file and choose Run as Administrator.)
  4. Click on the version of software you’d like to purchase.
  5. Go through the purchase process described on the software screens. At the end, you’ll receive an Unlock Code and a confirmation email. We recommend printing the Unlock Code and keeping it with your CD. You’ll need it and the last four digits of the credit card used to buy the software if you ever have to re-install your software.
  6. Follow the on-screen instructions to install the H&R Block CD from the mail.

Reinstalling Software From an H&R Block CD Received in the Mail

If you already bought the software from the H&R Block CD in the mail and need to reinstall it or install it on another computer, follow these steps:

  1. Close all open programs.
  2. Insert the CD into your CD or DVD drive.
  3. If the program doesn’t start automatically, follow these steps:
    • Click the Start button, then click Computer. (My Computer on Windows XP)
    • Right-click on the drive that contains the CD.
    • Click Open on the shortcut menu. (Explore on Windows XP)
    • Double-click Start Here.exe. (If the program doesn’t run at this point, right click on the file and choose Run as Administrator.)
    • Click Support in the top right corner of the screen.
    • Choose Second Machine Installation.
  4. Enter the Unlock Code or Activation ID and the last four digits of the credit card you used to buy the software.
  5. Click Install.
  6. Follow the on-screen instructions to install the H&R Block CD from the mail.
  7. If you don’t have your confirmation email with the download link, you can request it again.

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