Every year, H&R Block recognizes a select group of frontline tax pros \u2014 the great people behind the brand who deliver the stellar customer experience our clients have come to expect. Named for co-founder Henry Bloch, the award celebrates the tax professionals and franchisees who, through a blend of expertise and personal touch, give clients the support they need to file their returns with confidence and secure every dollar available to them.<\/p>\n\n\n\n
Henry Bloch once said, “Great companies have one thing in common\u2026 great people.” The 25 honorees recognized this year join a proud cohort of past recipients and serve as proof of that belief. For decades, H&R Block has been in the business of helping people with some of their most important financial decisions. When clients walk through the doors of an H&R Block office or connect online, they trust the company to make the process easy, to treat them with genuine empathy, to exceed their expectations, and to bring deep, real-world expertise to every return.<\/p>\n\n\n\n
The award seeks candidates who exemplify the “4 Es” the company uses to define the customer experience: Ease, Empathy, Expectations, and Expertise. These tax pros are at the heart of the millions of interactions H&R Block has with its most important audience. In 2026, H&R Block was named Best Overall Tax Service, an honor made possible by people like these, whose dedication represents the important work we do every day for our clients.<\/p>\n\n\n\n
The 2026 Henry Bloch Excellence in Client Service Award winners:<\/strong><\/p>\n\n\n\n Melissa Gourgues \u2014 Mandeville, LA <\/p>\n\n\n\n Amy Hoerrmann \u2014 Brookfield, MO <\/p>\n\n\n\n Sarah Daugherty \u2014 Dupo, IL <\/p>\n\n\n\n Brian Robinson \u2014 Monterey, CA <\/p>\n\n\n\n Rachelle Wood \u2014 Shelby Township, MI <\/p>\n\n\n\n Alice Bilyeu \u2014 Springfield, TN <\/p>\n\n\n\n Felicia Burks \u2014 Milwaukee, WI <\/p>\n\n\n\n Barry Condra \u2014 Chattanooga, TN <\/p>\n\n\n\n Taylor Meyer \u2014 Bay City, MI <\/p>\n\n\n\n Dusty Robinson \u2014 Alexander City, AL <\/p>\n\n\n\n Sowmya Venkatesh \u2014 Overland Park, KS <\/p>\n\n\n\n Yesenia Cortes \u2014 Jersey City, NJ <\/p>\n\n\n\n Danielle Daley \u2014 Margate, FL <\/p>\n\n\n\n Mark De Cesare \u2014 Massapequa, NY <\/p>\n\n\n\n Sabrina Eubank \u2014 Jacksonville, FL <\/p>\n\n\n\n Janula Hall \u2014 West Roxbury, MA <\/p>\n\n\n\n Kandi Stritzinger \u2014 Wyoming, PA <\/p>\n\n\n\n Tammi Williams \u2014 Sandy Creek, NY <\/p>\n\n\n\n Marsha Fairbanks \u2014 Spokane, WA <\/p>\n\n\n\n Erin Richardson \u2014 Taylorsville, UT <\/p>\n\n\n\n Jessica Sarabia \u2014 San Diego, CA <\/p>\n\n\n\n Jennifer States \u2014 Grand Junction, CO <\/p>\n\n\n\n Michael Wasczcak \u2014 San Diego, CA <\/p>\n\n\n\n Dena Wiberg \u2014 Reno, NV <\/p>\n\n\n\n Kevin Kelley \u2014 Warrington, PA <\/p>\n\n\n\n <\/p>\n","protected":false},"excerpt":{"rendered":" Every year, H&R Block recognizes a select group of frontline tax pros \u2014 the great people behind the brand who deliver the stellar customer experience our clients have come to expect. Named for co-founder Henry Bloch, the award celebrates the tax professionals and franchisees who, through a blend of expertise and personal touch, give clients […]<\/p>\n","protected":false},"author":1,"featured_media":69966,"menu_order":0,"template":"","tags":[],"news-categories":[23341],"class_list":["post-69965","newsroom","type-newsroom","status-publish","has-post-thumbnail","hentry","news-categories-company-news"],"acf":{"post_rest_thumbnail_alt_id":""},"yoast_head":"