{"id":40701,"date":"2018-11-13T11:17:54","date_gmt":"2018-11-13T17:17:54","guid":{"rendered":"https:\/\/www.hrblock.com\/tax-center\/?post_type=support&#038;p=40701"},"modified":"2020-12-15T14:58:57","modified_gmt":"2020-12-15T20:58:57","slug":"tax-pro-review-local-office","status":"publish","type":"support","link":"https:\/\/www.hrblock.com\/tax-center\/support\/online\/while-filing-online-return\/tax-pro-review-local-office\/","title":{"rendered":"Can I Call My Local H&amp;R Block Office for Help With My Online Return?"},"content":{"rendered":"<p>Are you using an H&amp;R Block Online product and need help? We can explain the best way to get assistance. Unfortunately, you\u2019re not able to contact your local H&amp;R Block Office for help with your DIY return. Your local tax pros, though qualified to help you with your taxes face-to-face, don&#8217;t have access to your online account, nor can they see any of the information that you\u2019ve entered as part of the process.<\/p>\n<p>However, that doesn\u2019t mean you\u2019re alone. An H&amp;R Block tax pro can help you as you prepare your taxes online if you choose\u00a0Tax Pro Review\u00a0for your online filing.<\/p>\n<h2>How Tax Pro Review Can Help With Your Online Return<\/h2>\n<p>Tax Pro Review is a great option for tax filers who want to prepare their taxes on their own but would also like the added reassurance of an expert.<\/p>\n<p>Here\u2019s how it works. Once you\u2019ve completed your return, you\u2019ll send it to your assigned tax pro. Within a timeframe of about three days, your tax pro will review your return to make sure everything\u2019s accurate and make sure nothing\u2019s missed \u2013 like a credit or deduction you didn\u2019t know you could take. You\u2019ll review what they\u2019ve changed, approve it, and then your tax pro will sign and file your online return.<\/p>\n<p>You can also add <strong>Online Assist<\/strong> for help with your online taxes anytime throughout the process. Online Assist lets you get answers to your tax questions from a real live H&amp;R Block tax pro. Once you&#8217;re using Online Assist, you&#8217;ll have unlimited, on-demand help from tax experts, EAs, and CPAs.<\/p>\n<p>You&#8217;ll be able to:<\/p>\n<ul>\n<li>Chat and video chat with them whenever you need to &#8212; you can also ask them to call you if that&#8217;s more convenient.<\/li>\n<li>Share your screen with them so they can see what you see.<\/li>\n<\/ul>\n<p><strong>Here&#8217;s how to use it:<\/strong><\/p>\n<ul>\n<li>If you&#8217;re already using an Online Assist product, you&#8217;re good to go! Just click the chat icon to start a chat with a tax expert, EA, or CPA.<\/li>\n<li>If you&#8217;re not using an Online Assist product, you can add it at any time by clicking Add Online Assist:\n<ul>\n<li>If you&#8217;re on a desktop, this button will be in the top right of your screen.<\/li>\n<li>If you&#8217;re on a phone, click the icon in the top left, and you&#8217;ll have the option to add it.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Are you using an H&amp;R Block Online product and need help? We can explain the best way to get assistance. Unfortunately, you\u2019re not able to contact your local H&amp;R Block Office for help with your DIY return. Your local tax pros, though qualified to help you with your taxes face-to-face, don&#8217;t have access to your [&hellip;]<\/p>\n","protected":false},"author":418,"featured_media":0,"menu_order":0,"template":"","topic":[16235,16242],"class_list":["post-40701","support","type-support","status-publish","hentry","topic-online","topic-while-filing-online-return"],"acf":[],"yoast_head":"<title>Calling Local Office for Tax Pro Review | H&amp;R Block<\/title>\n<meta name=\"description\" content=\"Learn how you can receive remote tax help with your return when filing with H&amp;R Block Online. 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