{"id":40717,"date":"2018-11-13T11:42:25","date_gmt":"2018-11-13T17:42:25","guid":{"rendered":"https:\/\/www.hrblock.com\/tax-center\/?post_type=support&#038;p=40717"},"modified":"2018-11-13T11:42:25","modified_gmt":"2018-11-13T17:42:25","slug":"online-account-locked","status":"publish","type":"support","link":"https:\/\/www.hrblock.com\/tax-center\/support\/online\/technical-issues-online\/online-account-locked\/","title":{"rendered":"What Should I Do If My H&amp;R Block Online Account Is Locked?"},"content":{"rendered":"<p>If you\u2019re trying to log in to MyBlock and find your H&amp;R Block online account is locked, we can help. For the security of your personal information, your account will lock after three failed attempts to log in. If this occurs, you should wait 20 minutes for your H&amp;R Block account to unlock, then try to log in again.<\/p>\n<p>Not sure of your username or password? You can recover your H&amp;R Block password information by going to <strong>www.myblock.com<\/strong> and choosing the <strong>Forgot username\/password<\/strong> link.<\/p>\n<p>You\u2019ll need:<\/p>\n<ul>\n<li>The email address you used for the program<\/li>\n<li>The last five digits of your Social Security number<\/li>\n<li>The answers to your security questions<\/li>\n<\/ul>\n<h2>What If I Can\u2019t Unblock My H&amp;R Block Account?<\/h2>\n<p>If recovery of your H&amp;R Block password isn\u2019t possible, you\u2019ll have to create a new account. We don\u2019t have access to your login credentials.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019re trying to log in to MyBlock and find your H&amp;R Block online account is locked, we can help. For the security of your personal information, your account will lock after three failed attempts to log in. If this occurs, you should wait 20 minutes for your H&amp;R Block account to unlock, then try [&hellip;]<\/p>\n","protected":false},"author":418,"featured_media":0,"menu_order":0,"template":"","topic":[16235,16238],"class_list":["post-40717","support","type-support","status-publish","hentry","topic-online","topic-technical-issues-online"],"acf":[],"yoast_head":"<title>Locked Online Account | H&amp;R Block<\/title>\n<meta name=\"description\" content=\"Find out what you should do if your H&amp;R Block Online account is locked and you need to recover your password information.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hrblock.com\/tax-center\/support\/online\/technical-issues-online\/online-account-locked\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What 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