REV. 08/2020
FACTS | WHAT DOES METABANK®, NATIONAL ASSOCIATION DO WITH YOUR PERSONAL INFORMATION? |
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Why? | Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What? |
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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How? | All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons MetaBank chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does MetaBank share? | Can you limit this sharing? |
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For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus | Yes | No |
For our marketing purposes — to offer our products and services to you | Yes | No |
For joint marketing with other financial companies | Yes | No |
For our affiliates' everyday business purposes — information about your transactions and experiences | No | We do not share |
For our affiliates' everyday business purposes — information about your creditworthiness | No | We do not share |
For our affiliates to market to you | No | We do not share |
For nonaffiliates to market to you | Yes | Yes |
To limit our sharing |
However, you can contact us at any time to limit our sharing. |
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Questions? | Call 800-472-5625 or go to www.hrblock.com |
Who we are | |
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Who is providing this notice? | This privacy notice is provided by MetaBank and applies to MetaBank products and services. |
What we do | |
How does MetaBank® protect my personal information? | To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also limit access to information to those employees for whom access is necessary. |
How does MetaBank® collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
Why can't I limit all sharing? |
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law. |
What happens when I limit sharing for an account I hold jointly with someone else? | Your choices will apply to everyone on your account. |
Definitions | |
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Affiliates | Companies related by common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates | Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint marketing | A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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Other important information |
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You may have privacy rights under various state laws including Vermont, California and Nevada. We will comply with these laws to the extent they apply. We may telephone existing customers with offers for additional financial products. You have the right to opt-out of this contact by calling 1-800-472-5625 to add your name to our do-not-call/contact list. Nevada residents: Nevada law requires that we provide you with the following contact information for the Bureau of Consumer Protection, Office of the Nevada Attorney General: address: 100 North Carson Street, Carson City, NV 89701; phone number 775-684-1100; email address: bcpinfo@ag.state.nv.us. We may share your personal information with offshore service providers, for the limited purpose of providing a customer service call center for certain of the bank's products and services. Call Monitoring and Recording. If you communicate with us by telephone, we may monitor or record the call. |