Our H&R Block support team can help

Whether you have questions about in-office support, filing online, tax software, financial services, or web accessibility, we can help you find answers.

Call us at:


Office support: 1-800-472-5625

Online support: 1-855-897-8639

Software support: 1-888-482-9288

Emerald Card support: 1-866-353-1266

Spruce support: 1-855-977-7823

Hours of operation

All times are Central Time

Office support


7:00AM – 10:00PM

Monday – Sunday

Emerald Card support


5:00AM – Midnight

Monday – Sunday

Spruce support


5:00AM – Midnight

Monday – Sunday

H&R Block Online support


Chat: 7:00AM – Midnight

Phone: 7:00AM – 10:00PM

Monday – Sunday

H&R Block Software support


Chat: 7:00AM – Midnight

Phone: 7:00AM – 10:00PM

Monday – Sunday

Holiday closures

May 27, 2024

Memorial Day

July 4, 2024

Independence Day

Sept. 2, 2024

Labor Day

Nov. 28, 2024

Thanksgiving Day

Dec. 25, 2024

Christmas Day (Observed)

Jan. 1, 2025

New Year’s Day (Observed)

Web accessibility

H&R Block is firmly committed to compliance with the Americans with Disabilities Act. As part of this commitment, we continually improve our website to make it as accessible as possible.

For questions or suggestions about improving our website, please contact H&R Block Customer Support at 1-800-472-5625. To provide feedback regarding H&R Block’s policy of accessibility, call 855-508-0833.

Screen readers and browsers

We recommend using the JAWS screen reader and Firefox browser combination for an optimized experience on the H&R Block website.

For JAWS users, please uncheck the Filter Consecutive Duplicate Links checkbox in the Links section of the JAWS Settings center to allow functionality of the subtab navigation.

To increase the size of text and images, adjust your browser settings by hitting the control key (PC users) or command key (Mac users) and the plus key (+) at the same time.

100% Satisfaction Guarantee

If you are dissatisfied with the H&R Block tax preparation software for any reason before you file your return, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid, to this address:


H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

Get your max refund with 100% Accuracy Guarantee

935 million+
tax returns worldwide

20 million+
filed with us in 2023

5 million+
switched to Block in 2023

Find tax help in your area

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