Free tax prep offer supports frontline healthcare workers and first responders

April 30, 2020 : H&R Block

In times like these, we must all find more ways to help. That’s why during the month of May H&R Block is offering Tax Pro Go — our expert-prepared virtual tax service — absolutely free for all healthcare workers, police, firefighters, and emergency medical technicians (EMTs). Every day we hear about the selfless acts of those on the frontlines of this pandemic. This is our way of expressing our gratitude and appreciation for their courageous service. As they continue to care for so many people, we can remove one potential worry for them by taking care of their taxes.

Frontline workers can file both federal and state tax returns for free through Tax Pro Go. Frontline workers simply visit www.hrblock.com/frontline and click Get Started to begin the process. You’ll be asked to upload a photo of a work ID to validate you are a police officer, firefighter, EMT or healthcare worker, then the tax professional will apply the offer.

Saying thanks to COVID-19 frontline workers with free tax prep

Free tax prep for COVID frontline workers is another way we can impact the communities we serve and Make Every Block Better. We know as we recover as a nation from this pandemic, it will take all of us working together city by city, block by block to come out of this situation even stronger than before.

For more information on how H&R Block is helping all Americans navigate the coronavirus impact on taxes including the latest on the stimulus bill, available aid for individuals and families and a small business resource center, visit our Coronavirus Resource Hub.

Free Tax Pro Go offer for frontline workers: FAQs

What is H&R Block providing to frontline workers?

During the month of May H&R Block is offering Tax Pro Go – our expert-prepared virtual tax service –absolutely free to frontline healthcare workers and first responders as a thank you for their tireless work to help people and communities everywhere get through the COVID crisis.

Who is a “frontline worker” and eligible for free assisted tax prep through Tax Pro Go, and how is eligibility verified?

Frontline workers are current police, firefighters, emergency medical technicians (EMTs) and healthcare workers. Eligibility is validated by uploading a photo of a work ID.

What is Tax Pro Go?

Tax Pro Go℠ is an easy, convenient way for busy Americans to get their taxes done by an expert tax professional without stepping foot in a tax office. Tax Pro Go employs technology to facilitate a virtual tax prep experience, matching filers with a tax pro trained to handle their unique situation. Once all tax documents are uploaded, the tax pro does the rest. This means on-the-go clients don’t have to spend their precious time doing their own taxes. With Tax Pro Go, H&R Block clients are matched with a tax preparer trained for their specific filing needs, and the service allows convenient collaboration through secure messaging or via phone. Most H&R Block tax pros average 12 years of tax experience.

Can first responders and healthcare workers go to an H&R Block office to get free tax prep?

The offer is limited to Tax Pro Go, our expert-prepared virtual tax service.

Where do I go to get more information?

Go to www.hrblock.com/frontline for more information and to get started.

Can I do a past year’s taxes too?

The offer is limited to an original 2019 personal income tax return for our Tax Pro Go service only.

Can I do my return for my business return too?

The offer is limited to an original 2019 personal income tax return for our Tax Pro Go service only.

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