Question

Why did I get an e-file error stating that I have a possible incorrect dependent SSN for my dependent?

Answer

There could be many reasons you got that e-file error regarding your dependent’s social security number. However, we’ll help you fix it.

First, to begin to rectify the e-file rejection, verify these for your dependent:

  • Name
  • Social Security number (SSN) or individual taxpayer identification number (ITIN)
  • Date of birth

Check these against the Social Security card issued by the Social Security Administration. Also, look for spelling and transposition errors.

Your dependent might have a hyphenated last name or multiple last names. If so, enter the first four letters of the initial last name and then the following last name.

If this doesn’t fix the issue, you should file a paper return and contact these organizations to correct your records:

  • IRS Accounts Management at 800-829-0922
  • Your local Social Security office

Related Topics

Related Resources

What Is Virtual Tax Preparation?

Virtual tax preparations let you complete your taxes online from the comfort of your home. Find out how easy remote tax preparations can be at H&R Block.

How Does Changing Jobs Affect Your Tax Return?

Changing jobs can come with tax implications like job search and moving expense deductions. Learn more about these potential benefits at H&R Block.

What Types of Tax Preparers Are There?

Tax preparers can have various designation and specialties. Learn how different types of tax preparers at H&R Block can help you in person or virtually.

What Is an Enrolled Agent or EA?

What does it mean to be an enrolled agent? Learn more about the roles and requirements of enrolled agent (EA) tax preparers at H&R Block.