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Jeff Jones, president and chief executive officer

Jeff Jones is president and chief executive officer of H&R Block. Jones brings 28 years of executive management, innovative leadership and operational excellence to the company after having held key roles at top companies in the retail, consumer products, agency and technology industries.

As Uber’s first president of the global ride sharing business, he had accountability for a $20 billion-plus business and operations in over 450 cities and 70 countries. Before Uber, Jones was executive vice president and chief marketing officer for Target and served as a senior member of the company’s four primary operating groups: core business, strategy and innovation, talent, and risk and reputation. Additionally, he helped lead the brand and business back from the 2013 data breach and launched a variety of major initiatives that drove traffic, brand affinity and loyalty.

Prior to Target, Jones held executive and leadership roles in various sales, agency and marketing roles with iconic brands such as The Coca-Cola Company, Gap and Leo Burnett, where he served General Motors, MillerCoors and Procter & Gamble.

Jones serves on the board of directors of Advance Auto Parts and is an advisor to Brit+Co. Over the years, he has advised The Mayo Clinic, GSK Consumer Heathcare, and other early-stage technology companies including Zoove, Curious Sense and Point Inside; and served various non-profit and industry organizations including Chicago Children’s Advocacy Center, Durham Academy, The Nasher Museum of Art at Duke University, Coach K Center on Leadership and Ethics at Fuqua Business School, and the Association of National Advertisers. Jones has been named “One to Watch” by the Wall Street Journal, “Marketer of the Year” by Mass Market Retailer, “2016 Power Player” by AdAge, and his work has been profiled by Harvard Business Review and in numerous business books. He speaks regularly on business transformation, creating modern organizations, ethics and leadership, and crisis management.

Jones is a graduate of the University of Dayton and Fork Union Military Academy.

Recent posts

In the news

December 09, 2019 |
H&R Block plans $3.5M in KC investments to combat social isolation, boost entrepreneurs
December 06, 2019 |
Loneliness is a hazard to our health. Conversations can make every block better
December 05, 2019 |
H&R Block launches initiative to reconnect with its communities
December 05, 2019 |
Kansas City-based H&R Block wants to help solve a major social problem: Loneliness
October 24, 2019 |
H&R Block reshapes middle management with slew of hires, promotions
October 07, 2019 |
H&R Block looks to the startup community for inspiration
October 04, 2019 |
H&R Block makes $2M investment in the area's entrepreneurs through KCRise Fund
June 12, 2019 |
H&R Block CEO: We've got to keep the momentum going
June 11, 2019 |
Wave’s $405M acquisition a move toward ‘bigger, bolder, faster’ H&R Block, CEO says
June 11, 2019 |
H&R Block will spend $405 million to buy Canadian financial software firm
April 15, 2019 |
H&R Block CEO On Why He’s Shaking Up The Way We Pay For Tax Work
March 06, 2019 |
H&R Block CEO Tax Tips: File Early, E-File, Ask for Direct Deposit Refund
January 29, 2019 |
In Year 1 of Tax Reform, H&R Block Chief Asks If You Withheld Enough
November 02, 2018 |
You might need to plan for a smaller tax refund in 2019
October 29, 2018 |
H&R Block CEO: New transparent pricing 'all about removing the mystery'
October 29, 2018 |
H&R Block’s new plan aims to take the ‘pain point’ out of tax prep pricing
October 25, 2018 |
H&R Block must reconnect with startup energy, innovation, CEO Jeff Jones says
September 18, 2018 |
H&R Block CEO looks to immerse himself in the community
September 17, 2018 |
Exclusive: H&R Block CEO Jones says change is painful but must happen
February 16, 2018 |
Cover Story: New Block CEO Jones plans a return to form
August 22, 2017 |
H&R Block taps former Uber president Jeff Jones as CEO