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Jeff Jones, president and CEO

Jeff Jones is president and CEO of H&R Block, leading the global business that inspires financial confidence through its small business, financial, and tax preparation services. These digitally enabled solutions are powered by its human advantage – the expertise and care of more than 120,000 franchisees and associates.

Jones brings nearly 30 years of executive management, innovative leadership and operational excellence to the company, having held key roles at top companies in retail, consumer products, agency, and technology industries.

Prior to H&R Block, Jones was the first president of the global ride sharing business, Uber. He has also served as executive vice president and chief marketing officer for Target, serving as a senior member of the company’s four primary operating groups: core business, strategy and innovation, talent, and risk and reputation. In addition, he has held executive and leadership roles serving iconic brands such as The Coca-Cola Company, Gap, and Leo Burnett.

Jones serves on the board of directors of Advance Auto Parts and is a member of the Compensation and Nominating and Governance committees. He has also advised Brit+Co., The Mayo Clinic and multiple early-stage technology companies, in addition to non-profits including Chicago Children’s Advocacy Center, The Nasher Museum of Art at Duke University, and the Coach K Center on Leadership and Ethics at Fuqua Business School.

With a commitment to equality, he is advancing work for justice and opportunity as a member of Fortune’s CEO Initiative, and by pledging to the CEO Action for Diversity & Inclusion, as well as the Catalyst CEO Champions for Change.

Jones has a bachelor’s degree in communication from the University of Dayton and is a graduate of Fork Union Military Academy.

Recent posts

In the news

October 27, 2020 | cheddar.com
Survey: Small business owners more stressed, anxious during pandemic
December 09, 2019 | www.startlandnews.com
H&R Block plans $3.5M in KC investments to combat social isolation, boost entrepreneurs
December 06, 2019 | www.kansascity.com
Loneliness is a hazard to our health. Conversations can make every block better
December 05, 2019 | www.bizjournals.com
H&R Block launches initiative to reconnect with its communities
December 05, 2019 | www.kansascity.com
Kansas City-based H&R Block wants to help solve a major social problem: Loneliness
October 24, 2019 | www.bizjournals.com
H&R Block reshapes middle management with slew of hires, promotions
October 07, 2019 | www.bizjournals.com
H&R Block looks to the startup community for inspiration
October 04, 2019 | www.bizjournals.com
H&R Block makes $2M investment in the area's entrepreneurs through KCRise Fund
June 12, 2019 | www.bizjournals.com
H&R Block CEO: We've got to keep the momentum going
June 11, 2019 | www.startlandnews.com
Wave’s $405M acquisition a move toward ‘bigger, bolder, faster’ H&R Block, CEO says
June 11, 2019 | www.kansascity.com
H&R Block will spend $405 million to buy Canadian financial software firm
April 15, 2019 | fortune.com
H&R Block CEO On Why He’s Shaking Up The Way We Pay For Tax Work
March 06, 2019 | fortune.com
H&R Block CEO Tax Tips: File Early, E-File, Ask for Direct Deposit Refund
January 29, 2019 | cheddar.com
In Year 1 of Tax Reform, H&R Block Chief Asks If You Withheld Enough
November 02, 2018 | www.freep.com
You might need to plan for a smaller tax refund in 2019
October 29, 2018 | www.bizjournals.com
H&R Block CEO: New transparent pricing 'all about removing the mystery'
October 29, 2018 | www.kansascity.com
H&R Block’s new plan aims to take the ‘pain point’ out of tax prep pricing
October 25, 2018 | www.startlandnews.com
H&R Block must reconnect with startup energy, innovation, CEO Jeff Jones says
September 18, 2018 | www.bizjournals.com
H&R Block CEO looks to immerse himself in the community
September 17, 2018 | www.bizjournals.com
Exclusive: H&R Block CEO Jones says change is painful but must happen
February 16, 2018 | bizj.us
Cover Story: New Block CEO Jones plans a return to form
August 22, 2017 | www.kansascity.com
H&R Block taps former Uber president Jeff Jones as CEO
July 28, 2020 | www.entrepreneur.com
Making H&R Block more digital
June 23, 2020 | www.kshb.com
H&R Block CEO: 'You really don’t know what’s coming'
June 03, 2020 | www.msn.com
Jeff Jones: Things must change.
June 09, 2020 | www.businessinsider.com
H&R Block is giving frontline workers free, expert tax preparation through the end of June
April 06, 2020 | deloitte.wsj.com
Target, H&R Block execs talk C-Suite leadership