Why Can’t I E-File My Federal Return?

If you’re preparing your taxes with H&R Block Online and can’t e-file your federal return, we can help. First, it’s helpful to understand the IRS has strict rules governing e-filed returns. If certain guidelines aren’t followed exactly, the IRS might reject your return.

Whether you can resolve the issue depends on the type of problem. If it’s something you can fix easily, like a simple typo, we’ll give you steps on how to do so. Usually this involves returning to the page with errors and fixing them.

However, some issues can’t be corrected. Ex: If you have a form not available for e-filing, or you, your spouse, or dependent has an invalid Social Security number (SSN), you can’t e-file your return. Either way, we’ll help you see if you can e-file.

Do I Need to Mail My Tax Return?

If you can’t e-file your return, you’ll have to print and mail your return to the IRS and your state tax authority, if applicable. We’ll guide you through that process. 

Related Resources

How Long Does It Take to File Taxes Online?

Worried about how long it’ll take to file your taxes online? Here’s what to expect when completing your return with H&R Block Online.

Amending Your State Tax Return Online

Can you amend your state tax return online? Learn more about amending your state tax return with this information from the experts at H&R Block.

How Do I Update My Account Information With H&R Block?

Do you need to update your account information for your H&R Block Online account? Learn how to update your account in a few easy steps.

What Happens When the IRS Has an Incorrect Birthdate?

One of the reasons the IRS might reject an e-filed return is because the IRS has the incorrect birthdate. Learn how to correct this issue with H&R Block.