Why Can’t I E-File My Federal Return?

If you’re preparing your taxes with H&R Block Online and can’t e-file your federal return, we can help. First, it’s helpful to understand the IRS has strict rules governing e-filed returns. If certain guidelines aren’t followed exactly, the IRS might reject your return.

Whether you can resolve the issue depends on the type of problem. If it’s something you can fix easily, like a simple typo, we’ll give you steps on how to do so. Usually this involves returning to the page with errors and fixing them.

However, some issues can’t be corrected. Ex: If you have a form not available for e-filing, or you, your spouse, or dependent has an invalid Social Security number (SSN), you can’t e-file your return. Either way, we’ll help you see if you can e-file.

Do I Need to Mail My Tax Return?

If you can’t e-file your return, you’ll have to print and mail your return to the IRS and your state tax authority, if applicable. We’ll guide you through that process. 

Related Resources

Changing Your Bank Account and Routing Numbers for Tax Refunds

Need to change your bank account and routing number for your tax refund? Learn how to update your account information at H&R Block.

H&R Block Filing Fees on Your Credit or Debit Account

Are you wondering when you’ll be charged after filing your return with H&R Block? Learn more about the H&R Block filing fees here.

Import Tax Information to H&R Block

H&R Block Online tax products allow you to import tax information and conveniently prepare your taxes. Learn about importing tax information to H&R Block here.

How Long Does Tax Pro Review Take?

Want to add Tax Pro Review to your H&R Block Online filing, but not sure how long the process might take? We outline what to expect with detailed information.