Why Didn’t I Know My H&R Block Return Was Rejected?

During the return filing and account management process, we send emails to keep you up to date on the status of your return. If your H&R block return is rejected, the online program sends an email notification when your e-file status changes from “pending.” The email will ask you to log in and check the e-file status of your return.

How to Ensure That You Receive H&R Block Emails About Your Rejected Return or Other Notices

If you didn’t see the email that was sent about your H&R Block return being rejected, it’s possible that email was delivered into your spam folder. To ensure you receive our emails in the future, add onlinetaxes@hrblock.com to your address book.

Another possibility is that your email address has changed since you set up your account. To check the email address we have on file, log into your account and choose Manage Account under the My Account header. If your email address is outdated, simply enter the new email address and choose Save.

Related Resources

How Do I Display My State Signature Document?

If you plan to e-file your state tax return, you may be wondering, “How do I display my state signature document?” We provide the instructions for that here.

Does H&R Block Online Support Nonresident or Part-Year Resident State Taxes?

Do you need to file nonresident or part year resident state taxes? With H&R Block Online, you can file both. Learn more with detailed information.

How Do I Print My Extension From H&R Block?

Find out how to print a copy of your tax extension records. H&R Block explains how to do this -- and everything else you need to know about printing your tax records.

Tax Return Rejected When You e-File?

If your e-filed tax return was rejected, it could be due to a number of reasons. Find out why from the experts at H&R Block.