H&R Block Online Key Code Not Working?

Having an H&R Block Online Key Code means you receive additional value on our easy-to-use online tax prep. When you get to the end of your return, you can enter that code to receive a discount on our online product. E-file Key Codes from H&R Block are used to cover the fees to e-file your federal return with the IRS.

If your H&R Block Online or e-file Key Code isn’t working, it could be for one of these reasons:

  • Maybe you didn’t enter your code in the right format. The online Key Codes are 10-digit alphanumeric codes (Ex: E4E559G266). Make sure your code is in the correct format. If it’s not, the discount won’t be processed.
  • Your Key Code might already have been used. Please note that your discount Key Code can only be used one time. Once your Key Code has been processed, it can’t be reused.
  • You might be using a discount code for our retail office. Retail office coupons (which contain a three-digit code) won’t work with our online products.

Related Resources

How to Print and File State Taxes by Mail

Are you trying to print and mail your state return with our online product? Learn more about how to file state taxes by mail with H&R Block.

How to Correct a Mistake on Your Tax Return

Wondering how to correct a mistake on your tax return? H&R Block has the answers. Learn what actions to take if you’ve made an error on your return.

What to Do About a Wrong Name on Your Tax Return

If your taxes have been rejected due to the wrong name being on the tax return, find out what steps to take to correct the issue.

Refund Transfer Processing Fees

There are processing fees to deduct your tax preparation fees from your federal refund. Learn more about refund transfer fees at H&R Block.