H&R Block Online Key Code Not Working?

Having an H&R Block Online Key Code means you receive additional value on our easy-to-use online tax prep. When you get to the end of your return, you can enter that code to receive a discount on our online product. E-file Key Codes from H&R Block are used to cover the fees to e-file your federal return with the IRS.

If your H&R Block Online or e-file Key Code isn’t working, it could be for one of these reasons:

  • Maybe you didn’t enter your code in the right format. The online Key Codes are 10-digit alphanumeric codes (Ex: E4E559G266). Make sure your code is in the correct format. If it’s not, the discount won’t be processed.
  • Your Key Code might already have been used. Please note that your discount Key Code can only be used one time. Once your Key Code has been processed, it can’t be reused.
  • You might be using a discount code for our retail office. Retail office coupons (which contain a three-digit code) won’t work with our online products.

Related Resources

E-file Status Pending or Not Updating? Here’s What to Do.

If your e-filing status is pending or not updating 48 hours after you filed, you need to make sure you successfully submitted your form. Learn more.

Can I Direct Deposit My Refund Without a Checking Account?

Review your options for receiving your refund quickly and securely if you don’t have a bank or checking account. Learn more with H&R Block.

Understanding Your Tax Preparation Charges and Payment Options

Find out what kinds of tax payment options you have when it comes to paying your online tax preparation charges with H&R Block.

What Is Worry-Free Audit Support?

In the rare instance that you’re audited, Worry-Free Audit Support provides an enrolled H&R Block agent to guide you through the process. Learn more.