What Should I Do If My Return Is Rejected?

If you’re filing your return with H&R Block Online and having problems with e-file, we can help you with what to do if your e-file is rejected. In most cases, you can fix the issues using the steps below and then e-file your return again.

  1. Choose Overview on the top navigation bar.
  2. Choose from two options: Next Steps or Check Status.
  3. Follow the steps until you reach the Review the Rejection Messages screen. If you don’t see this screen, you’ll need to print and mail your return.

Continuing to Have E-File Problems When Filing With H&R Block Online? Print Your Return Instead

To print and mail your return:

  1. Keep choosing Next and follow the onscreen instructions.
  2. Review the rejection messages for the error.
  3. Choose the Fix Errors button to go to the section with issues.
  4. Fix each issue and choose Continue to File.
  5. Follow the steps to file your return again.

If you follow the steps and your e-file is rejected again, you should pay the tax you owe by check.

 

Related Resources

Why Can’t I E-File My Federal Return?

Find out when you can’t e-file your tax return. H&R Block’s experts can help you determine what to do if you can’t.

How Can I Start My H&R Block Return Over?

If you’re preparing your return with H&R Block Online and need to start over, learn the best way to proceed with our experts.

Where Can I Find the H&R Block Security Code to Sign in?

If you sign into your account on an unknown device or browser, you’ll need a H&R Block security code to gain access. We explain how to find this security code.

Confirming You’re Using H&R Block’s Free File Version

Are you looking to file H&R Block Online taxes free? Make sure you’re using the right version with this valuable information from H&R Block.