Does H&R Block Provide Free Online Support?

Yes. Free help is available when you file taxes online with us. H&R Block provides online product support for a broad range of topics, including:

  • Answers to tax questions
  • Program help
  • Technical support
  • Help with terminology
  • Help with IRS regulations

Live customer support is available in any of our paid programs. If you’re using our free online program, you can find help by searching or using our Online Help Center.

H&R Block Online Support accessible while logged in to your account – To find answers to a wide range of questions while you’re logged in, go to the Help Center located at the top of the screen. Simply type your questions or topic in the search box.

H&R Block Online Support accessible from the web – To find answers to the most common topics, visit the H&R Block Online Help Center. From there, you can choose the appropriate category for your question.

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Learn how to log into your H&R Block online account and troubleshoot any login issues you might be having with these tips.

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If you’re e-filing your taxes, you will be asked for your prior-year AGI. Find out from the experts at H&R Block how to get your AGI from last year.

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