Does H&R Block Provide Free Online Support?
Yes. Free help is available when you file taxes online with us. H&R Block provides online product support for a broad range of topics, including:
- Answers to tax questions
- Program help
- Technical support
- Help with terminology
- Help with IRS regulations
H&R Block Online Support accessible while logged in to your account – To find answers to a wide range of questions while you’re logged in, go to the Help Center located at the top of the screen. Simply type your questions or topic in the search box.
H&R Block Online Support accessible from the web – To find answers to the most common topics, visit the H&R Block Online Help Center. From there, you can choose the appropriate category for your question.
If you’re using our online product and have questions about where to enter your H&R Block Key Code, you can find the answers here.
Find out if you can change the authorized debit amount to pay your taxes after you’ve already e-filed your extension with the help of H&R Block.
Find out how to identify issues with your e-file submission for your online return with H&R Block. Some issues raised might not reflect incorrect information.
If your taxes have been rejected due to the wrong name being on the tax return, find out what steps to take to correct the issue.