What Should I Do If Adobe Acrobat Is Not Working?

When you prepare your return with H&R Block Online, you’ll need to use an Adobe software to open certain documents saved in PDF format. If Adobe Acrobat is not working, or you don’t have Adobe Acrobat, you can download free Adobe Reader software that will let you view PDF files.

Can’t Open Documents in Adobe Acrobat? Here’s How to Fix It.

Download and install the free version of Adobe Reader from Adobe’s websiteOnce it’s downloaded, follow the simple instructions to install the software. When it’s installed, you’ll be able to view PDF files.

Related Resources

Clearing Temporary Internet Files

Having issues navigating H&R Block’s online product? You might need to clear your temporary internet files. Learn more about clearing your internet cache.

Amending Your State Tax Return Online

Can you amend your state tax return online? Learn more about amending your state tax return with this information from the experts at H&R Block.

Which Forms Are Supported by H&R Block Online?

Find out which forms are supported by H&R Block’s Online tax preparation program. Most federal forms are available but might not be available immediately.

How Do I Change My H&R Block Online Account Password?

Need to change your password for your H&R Block Online account? Keep your account safe by following step-by-step instructions from our experts.