What Do I Do If I’m Not Receiving H&R Block Emails?
During the return filing and account management process, we might send you emails to keep you up to date. If you’re not receiving H&R Block emails, your spam blocker might be preventing the emails from reaching your inbox. To make sure H&R Block emails aren’t automatically deleted or put in your junk mail folder, you should add onlinetaxes@hrblock.com to your email address book.
From this email address, we’ll send you important messages regarding your return and account, including:
- Payment receipts
- Account info
- Notices about your return filing status
What to Do When You Find H&R Block Emails in Your Spam Folder
If you find an H&R Block email in your junk mail folder, your email program should allow you a way to mark the email as “Not Junk” so it will be sent to your inbox. Or, you can move it to your inbox yourself. If you notice you aren’t receiving emails from this address, make sure your email program is accepting messages from onlinetaxes@hrblock.com.
Related Resources
If you purchase our online tax filing product, you also receive our audit support guarantee. What does free audit support mean for you? Learn more here.
Need to change your bank account and routing number for your tax refund? Learn how to update your account information at H&R Block.
Online filing can make things easy, but how do you know if the program will work on your computer or browser? H&R Block Online Support can help.
Need to print a prior-year tax return that you completed with H&R Block? Follow these simple instructions from the H&R Block tax pros to print your return.
