What Do I Do If I’m Not Receiving H&R Block Emails?

During the return filing and account management process, we might send you emails to keep you up to date. If you’re not receiving H&R Block emails, your spam blocker might be preventing the emails from reaching your inbox. To make sure H&R Block emails aren’t automatically deleted or put in your junk mail folder, you should add onlinetaxes@hrblock.com  to your email address book.

From this email address, we’ll send you important messages regarding your return and account, including:

  • Payment receipts
  • Account info
  • Notices about your return filing status

What to Do When You Find H&R Block Emails in Your Spam Folder

If you find an H&R Block email in your junk mail folder, your email program should allow you a way to mark the email as “Not Junk” so it will be sent to your inbox. Or, you can move it to your inbox yourself. If you notice you aren’t receiving emails from this address, make sure your email program is accepting messages from onlinetaxes@hrblock.com.

 

Related Resources

How Do I Get a Copy of My Previous H&R Block Tax Returns?

Find out how you can obtain previous tax returns from any of the last six years with H&R Block Online. Review these details to get started.

How Do I Upgrade to Tax Pro Review?

Want the assurance of professional eyes when doing your own taxes online? Learn how to upgrade to H&R Block’s Tax Pro Review and get a tax expert to check your return.

Do I Need to Report Federal Estimated Tax Payments?

If you’ve made federal estimated tax payments, you’ll need to include them in your return. Find the instructions for where to enter them with help from H&R Block.

How Do I View My H&R Block Tax Return?

Find out how to view and print your tax return if you’re using the H&R Block Online product.