Clearing Temporary Internet Files
If you’re having trouble moving forward or backward in your return, you might have an issue with your browsing history that requires a simple clean-up.
To clear any temporary internet files, be sure to first log out of your return. Locate your operating system, and do an internet search to find the instructions to clear your internet cache.
After you’ve cleared your temporary internet files, you should be able to navigate within the online product without any issues. You can repeat these steps whenever you need to clear your internet cache.
If you plan to e-file your state tax return, you may be wondering, “How do I display my state signature document?” We provide the instructions for that here.
Worried that you can’t complete your return online all at once? H&R Block Online tax products let you complete your return in multiple sessions.
If you’ve made federal estimated tax payments, you’ll need to include them in your return. Find the instructions for where to enter them with help from H&R Block.
If your taxes have been rejected due to the wrong name being on the tax return, find out what steps to take to correct the issue.