The H&R Block Guarantee: The H&R Block Guarantee is included with every tax return we prepare. If H&R Block makes an error on your return, we'll pay resulting penalties and interest. If you are audited, we'll explain your IRS tax audit notice and the documentation you should provide to the auditor.

Maximum Refund Guarantee: Get the maximum refund you're entitled to, or your tax preparation is free.^{Disclaimer number84. Scrolls to bottom of page.}

Satisfaction Guarantee: We're so certain that you'll have a positive experience that you don't pay until you're satisfied.

Unique Offices for Unique Needs

No matter how complex (or simple) your tax needs are, there’s an H&R Block Tax Office that offers the services to meet them. These are the various types of H&R Block Tax Offices along with descriptions of the services they provide.

Premium Offices

Premium Offices are staffed to handle the most complex tax returns. They offer personal one-on-one consultations with our most knowledgeable Tax Pros in the privacy of a closed workspace. These offices are open year round.

Emerald Advance

These offices offer Emerald Advance line of credit. You can borrow and repay up to $1000 (depending on bank approval) throughout the year to help pay for things like car repairs, bills, or other emergencies.

Business Tax Offices

In addition to offering individual tax return services, Business Tax Offices provide expertise in filing partnership, corporate, not-for-profit, and trust returns. These offices also offer bookkeeping and payroll services for businesses.

Spanish

These offices offer Spanish-speaking Tax Pros to help you with all your tax needs.

What Makes Our Tax Pros Special

Our highly trained Tax Pros are dedicated to finding every tax deduction you have coming. Our Tax Professionals are required to pass over 84 hours of specialty training each year so they have skills to handle your specific tax situation.

Training Hours Required for Certification

Tax Associate: 30-99 Hours
Tax Specialist (1-3): 100-189 Hours
Tax Advisor (1-4): 190-309 Hours
Senior Tax Advisor (1-5): 310-unlimited Hours
Master Tax Advisor / Enrolled Agent: Circular 230* authorized and completion of Representing Individuals with Tax Problems

The above certifications are awarded by H&R Block based upon training completed and do not represent any certification from a government or other independent agency.
* Circular 230 governs practice before the IRS by CPAs, attorneys, enrolled agents and enrolled actuaries

Additional Criteria

• Enrolled Agent 

  An Enrolled Agent is a federally-authorized tax practitioner who has technical expertise in the field of taxation and who is empowered by the U.S. Department of the Treasury to represent taxpayers before all administrative levels of the Internal Revenue Service for audits, collections, and appeals. Only Enrolled Agents, attorneys, and CPAs may represent taxpayers before the IRS.

• Certified Public Accountant (CPA) 

  Certified Public Accountants are Tax Professionals who have received state certifications to practice accounting.

• Attorney 

  Attorneys are Tax Professionals who have received state certifications to practice law.

• Small Business/Sole Proprietors 

  Small Business certified Tax Professionals are knowledgeable in the preparation of tax returns for small businesses and small business owner(s). These Tax Professionals have successfully completed advanced training in tax situations unique to Sole Proprietors, Partnerships and S Corporations.

• Retirement 

  Retirement certified Tax Professionals have successfully completed H&R Block's certification program focusing on the tax impact of choosing various retirement options. These Tax Professionals have advanced training in the preparation of tax returns with retirement plan contributions and distributions and rollovers.

• Investment Income 

  Investment Income certified Tax Professionals are knowledgeable in the preparation of tax returns with various types of investment income. These Tax Professionals have completed advanced training covering the various investment options and how the income, gains, and losses from these investments impact current and future year tax situations.

• Military 

  Military certified Tax Professionals have successfully completed H&R Block's certification program focusing on the unique tax situations encountered by Military personnel and their families. These tax professionals have advanced training covering Military specific tax laws and the preparation of Military tax returns.