IRS Statement on Hardware Failure

February 03, 2016

The IRS experienced a hardware failure this afternoon affecting a number of tax processing systems, which are currently unavailable. Several of our systems are not currently operating, including our modernized e-file system and a number of other related systems. The IRS is currently in the process of making repairs and working to restore normal operations as soon as possible. We anticipate some of the systems will remain unavailable until tomorrow.

The IRS remains in close contact with e-file software transmitters and the tax community during this period.

A number of taxpayer and tax practitioner tools are unavailable. IRS.gov remains available, although a number of the services on the site are not, including Where’s My Refund.

Taxpayers can continue to prepare and file their tax returns as they normally would. Taxpayers can continue to send their tax returns to their e-file provider; these companies will hold the tax returns until the IRS resumes accepting electronic tax returns. Taxpayers who have already filed their tax returns do not need to take any additional action.

The IRS is still assessing the scope of the outage. At this time, the IRS does not anticipate major refund disruptions; we continue to expect that 9 out of 10 taxpayers will receive their refunds within 21 days.

Contact the Media Desk

Related Resources

Understanding when people file their taxes

Learn about the benefits of filing taxes early and when people choose to file. Whenever you want to file and however you want to do it, H&R Block is here to help.

Filing an extension? Don’t forget IRS tax payment

The IRS offers an extension to file a tax return, but not to pay any taxes due. Learn about what is required to avoid or minimize penalties for missing the tax deadline.

Tax deadline nears as H&R Block offers extended hours, more ways to get taxes done

If you haven’t filed your 2018 tax return yet, don’t panic. Learn how H&R Block is helping its clients meet the deadline whether they prefer to file in an office, online, or virtually.

With tax extensions up, October tax deadline nears

Learn why the tax filing extension deadline in October is so important and why so many people filed an extension this year.

Connect with us