Why Can’t I Install My H&R Block Tax Software?

If you’re having problems installing H&R Block software at home, keep this information in mind:

  • Allow the program to install to the hard drive location that’s automatically selected by the software installer.
  • You’ll need administrative privileges to install the software. You might not have the necessary permissions to update the H&R Block Tax Software if you’re using a workplace computer or laptop.
  • Recent Windows updates that haven’t been completely installed can cause installation problems. Restart your computer and try installing again, especially if you’ve just updated Windows.
  • Installation can fail if you have any antivirus software running. Disable these programs and try installing again.

Related Resources

Where can I buy an H&R Block tax software CD to do my 2020 taxes?

We are no longer offering H&R Block tax software CDs, but there are other ways to download our software. Learn more about your tax filing options.

How do I import last year’s return into my H&R Block Tax Software?

Having trouble importing last year’s return into your H&R Block software? We’ll tell you what kinds of files you can import and walk you through the process.

Tax Document Photo Upload in H&R Block Software

With H&R Block software, filling out your taxes is as easy as taking a pic. Learn more about uploading your W-2 using photo capture.