How Do I Fix an H&R Block Error 1152?

If you’re getting an error 1152 for your H&R Block Software, you might have some temporary files that are faulty. Here’s how to delete them:

If you’re running Windows Vista or Windows 7:

  1. Double-click Computer.
  2. Double-click the C:\ drive.
  3. Double-click Users.
  4. Double-click on the username the client is using.
  5. Double-click the AppData folder. This folder might be hidden. If you can’t see it:
    • Click Organize at the top of the screen.
    • Click Search & Folder Options.
    • Click on the View tab.
    • Choose Show hidden files and folders.
    • Click OK.
  6. In the Local folder, double-click the Temp folder.
  7. Highlight files found in the Temp folder, then press Delete.

If you’re running Windows 8 or Windows 10:

  1. Press and hold down the Windows key + E to open Computer.
  2. Double-click the C:\ drive.
  3. Double-click Users.
  4. Double-click on the username the client is using.
  5. Double-click the AppData folder. This folder might be hidden. If you can’t see it:
    1. Click the View tab at the top of the window.
    2. Check the box for Hidden Items.
  6. In the Local folder, double-click the Temp folder.
  7. Highlight files found in the Temp folder, then press Delete.

When You Can’t Fix Error 1152

If you’re still getting an error 1152, contact an H&R Block support specialist for additional assistance at 800-HRBLOCK (800-472-5625).

Related Resources

What’s the Difference Between H&R Block Software I Bought vs. the CD I Was Mailed?

Learn what the difference is between the H&R Block software you bought and the CD you received in the mail with help from H&R Block.

Where’s the Location of My H&R Block Data File?

Learn how to find your H&R Block data file location on your computer with an easy step-by-step explanation.

What’s the H&R Block Activation Code?

Do you have an H&R Block Activation Code from your tax software purchase? Learn how to use it and activate your tax software with expert information.

How Can I Update a Wrong Routing Number on My H&R Block Tax Software Account?

Need to update your H&R Block software account? Learn how to change a wrong routing number and update bank information with product experts.