How Does the H&R Block Accuracy Guarantee Work?

H&R Block’s Accuracy Guarantee ensures your return is mistake-free. Here’s how it works: After you complete your federal return, the H&R Block Online program will check it for errors. We’ll repeat the process after you complete your state return. Our Accuracy Review will identify errors in your return and provide instructions to fix them.

To find and correct the errors in your return:

  1. Choose Fix Issues in the lower right-hand corner of the Accuracy Review Results page.
  2. Correct any errors and choose Next.
  3. Choose the Federal tab and choose Check for errors and missing information.
  4. Choose Next.

If there aren’t any more errors, you won’t receive any error messages on the Accuracy Review Results page. If you ignore your errors, you won’t be able to e-file, and you might have an inaccurate return.

What Does the H&R Block Accuracy Guarantee Cover?

If the program makes a math error resulting in you having to pay penalties and/or interest to the IRS that you otherwise wouldn’t have been required to pay, the H&R Block accuracy guarantee will reimburse you up to a maximum of $10,000. This doesn’t include in-person audit representation, which is sold separately. Visit our Accurate Calculations Guarantee for additional details.

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How Do I Connect to H&R Block With Online Chat?

Find out how you can connect to an H&R Block representative through online chat. Follow these steps from the team at H&R Block.